Recently, a citizen alerted the Oshkosh Police Department that they received a phone call from a female stating that their granddaughter was in custody, that the caller was the granddaughter’s attorney, and that they needed several thousand dollars cash in order to bond her out. This was a scam known as the Grandparent Scam and unfortunately the citizen lost several thousand dollars after they met this caller and gave her the money in cash. The Grandparent Scam involves a person calling stating that the person’s grandchild is in jail or in the hospital and that they need to buy gift cards or send cash to help their family member. If you are asked to purchase gift cards and give the numbers out over the phone, this should be a big red flag that it is a scam.
- Do not make any decisions in the moment.
- Hang up the phone if you are feeling pressured.
- Do not share any personal or financial information, like your social security number, checking account information, etc.
- Ask for their name and the name of the business or organization.
- Ask for additional information to be mailed to you.
- Contact the police, your financial institution, and your family.
- Consumer Financial Protection Bureau’s website: Common types of scams, how to avoid them, and what to do if you are a victim of a scam
- Department of Agriculture, Trade, and Consumer Protection: Seniors Phone Scams
- Federal Communications Commission: Stop Unwanted Robocalls
- Federal Trade Commission: Report Fraud
- Extension’s Financial Education Website